Support for latitude e6420

my digital reading device that comes in the notebook does not work in Windows 10 . someone else with this problem ? dell says it does not support nor drive .

You watching: Support for latitude e6420

the drive I need is Finger Print Sensor Driver

the someone already solved this problem ?


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Friends, I managed lớn solve sầu installing the previous version of the driver ( Windows 8). funcinou perfectly. Unfortunately Dell does not tư vấn the Windows 10 pro

download: http://downloads.dell.com/FOLDER01400368M/26/CV_Drv_Setup_RDYG9_A11_64bit_ZPE.exe

Gilberlớn Morais wrote:

Hello, 

my digital reading device that comes in the notebook does not work in Windows 10 . someone else with this problem ? dell says it does not support nor drive sầu .

the drive sầu I need is Finger Print Sensor Driver

the someone already solved this problem ?


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11 Replies


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Datil
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David Wiese May 6, năm 2016 at 12:41 UTC

I have sầu found that none of the e6xxx latitudes are supported by dell for windows 10. I have sầu had a myriad of issues with this line & windows 10. I have sầu come khổng lồ the conclusion that these will live on windows 7 until they die.


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Mace
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Rockn
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May 6, năm 2016 at 12:44 UTC

I think you have received your answer from DELL, no driver means no tư vấn for the device under Windows 10


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Mace
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Bryan Doe May 6, năm 2016 at 16:08 UTC

My E64đôi mươi works great with 10, though I don"t have a fingerprint reader. It"s been a while since I mix it up, but I did have khổng lồ use one or two drivers from Windows 7 or 8, I would try those.


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Mace
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Snufykat
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May 6, 2016 at 16:16 UTC

There is one specific E6420 mã sản phẩm on the dell windows 10 tested/compatibility các mục, an XFR....

See more: Top 10 Bộ Phim Hay Nhất Của Diễn Viên Trung Quốc Ngô Kinh

http://www.dell.com/support/article/us/en/19/SLN297954#Latitude

Not sure what the XFR stands for.


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Cayenne
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warsawtech
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May 7, năm nhâm thìn at 18:17 UTC

HCS Computer Solutions is an IT service provider.


XFR is the designation for "Rugged Extreme" aka Toughbook style


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Mace
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George1421 May 7, 2016 at 22:08 UTC

warsawtech wrote:

XFR is the designation for "Rugged Extreme" aka Toughbook style

Toughbook plus 8 pounds equals the e64trăng tròn xfr.

We have a client with several of these. At least for the ones they have sầu there are no finger print readers. 

I checked the enterprise cab site & the xxđôi mươi series don"t have sầu cabs available. http://en.toasanguocmo.vn.dell.com/techcenter/enterprise-client/w/wiki/2065.dell-command-deploy-driver-pac...

I did check the dell 6420xfr tư vấn site and Dell does have some drivers, I"m not sure if the dell identity protection driver is what you are looking for or not. But there isn"t anything else there that appears khổng lồ be correct. 

You might want to lớn start by googling the vendorID/hardwareID and windows 10 to lớn see if you can find a driver from another hardware vendor you can use with your system. 


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Cayenne
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darcyremlinger
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May 30, 2016 at 22:18 UTC

I have sầu one of these DELL"s at trang chính with the same issue. the problem is the software Dell Data Protect, isn"t supported by Windows 10, và I don"t think DELL has any intention khổng lồ make it compatible with the bio metric reader, so I am leaving mine on Windows 7 Pro. 


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Anaheim
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Best Answer
Gilberto Morais May 31, năm 2016 at 01:23 UTC

Friends, I managed lớn solve installing the previous version of the driver ( Windows 8). funcinou perfectly. Unfortunately Dell does not support the Windows 10 pro

download: http://downloads.dell.com/FOLDER01400368M/26/CV_Drv_Setup_RDYG9_A11_64bit_ZPE.exe

Gilberto Morais wrote:

Hello, 

my digital reading device that comes in the notebook does not work in Windows 10 . someone else with this problem ? dell says it does not tư vấn nor drive sầu .

See more: Em Và Bạn Viết Các Số La Mã Từ 1 Đến 10 0 Người Trong Số La Mã

the drive I need is Finger Print Sensor Driver

the someone already solved this problem ?


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Pimiento
OP
stevebennett6 Aug 2, năm 2016 at 03:22 UTC
1st Post

have sầu you tried installing the driver in compatibility mode i havent tried it yet i have sầu the same laptop with the same problem windows 10 lets me phối up the finger print but i cannot log in using the reader it says finger print not recognized its a shame dell wont create a win 10 driver because these laptops are really good i have a ssd in mine


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Pimiento
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jcmillenium Sep 8, 2016 at 02:36 UTC

I have tested ubuntu 16.04 on it and works just fine, the bad is that I need some stuff that only runs on windows.


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Pimiento
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williamsmith22 Feb 7, 2017 at 00:33 UTC
1st Post

This worked for me on Windows 10 Pro build 1607.Run in compatability mode for Windows 7. At the end of the installation, it may prompt you lớn nâng cấp the firmware. Firmware:https://downloads.dell.com/FOLDER01400283M/27/CV_Setup_TJ9CD_A29_ZPE.exeExtract firmware, then run the program USHupgrade.exe


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